What is wrong with people? Tonight I'm in HEB, and as I stroll down the cosmetic isle I see a woman (late 30's) and her daughter (17/18ish) looking at the pencils. They were acting "sneaky" for lack of a better description... And as I looked for my own items, I saw what the mom was up to : opening up all the colors and trying them on, then placing the unwanted ones back in the stack. I don't kn...ow if she/they were actually stealing, but in my opinion they might as well have been. The tampered products end up getting tossed as "losses" and in their own way, this "shrink" drives up the cost for consumers. Plus, it's just gross! I stood back for a few minutes and debated what to do. It was obvious they had no issue with having me as a witness- they proceeded to open four more pencils while i stood there 5 feet behind them. So, I finally walked up to the woman and said, "Excuse me. You can't do that." She looked at me as if I was the one with some nerve ... Then she complained that there we no "testers" so thereby HEB was leaving her with no other choice than to open all the colors and try them before she bought one. So I rolled with it and disagreed. The caps were clear plastic so she could plainly see the colors. If she wanted a professional color match, she should visit a make up counter where sampling was part of that process. I proceeded to tell her that not only was she costing other people more money for products, it was also just nasty that she would knowingly put her DNA all over something and then put it back for the next unwitting victim to procure. The woman acted shameless - as though she didn't care, so I held back the other issue I had with her: the example she was setting for her daughter. I simply left her by telling her that she should take a long hard look in the mirror - because no amount of lipstick was going to make her a prettier human being. I then went to find a manager and led her back to the scene of the crime (the culprits had fled by then) and she proceeded to throw away over $60 worth of pencils that had been opened... What a waste, and on so many levels.... Sure it's just lipstick, but this junk happens way too often these days. Sad.